Frequently Asked Questions
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We’re a 24/7 indoor golf facility with two premium simulators, offering memberships, leagues, and lessons.
Are you open to the public?
Yes. By appointment as the studio is mostly unstaffed.
Do I need a membership to play?
Yes. Memberships are required. Exception to studio run leagues.
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To access the Studio, open the bluetooth key in your app (download instructions provided at sign-up) and hold it near the fob reader. No people to deal with or hoops to jump through, simply open the door and get started.
As soon as you enter and get situated at your reserved bay, scan the QR code on the impact screen or computer monitor to login to your personal Trackman account. From there, choose how you want to utilize your time with practice, play, or game modes.
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24/7 secure access
Two premium simulators
Priority access to leagues, tournaments, and events
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Do memberships require a contract?
Our 6-month and 12-month contracts do but we also offer month-to-month memberships that do not require contracts.
Can I upgrade or downgrade my membership?
Yes — changes take effect on your next billing cycle.
Can I bring guests?
Yes. Depending on membership tier.
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What simulators do you use?
We use TrackMan technology for accurate ball data, full-course play, and practice modes.
Do I need to bring my own clubs?
Yes. Rental clubs will be avaliable soon.
Can I wear golf shoes?
Yes — soft spikes only. No metal spikes.
Do you allow food and drinks?
Yes, we just ask that you clean up your area after leaving.
Are restrooms available?
Yes!
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How do I book a simulator?
All bookings are made through our TrackMan booking link. Just choose your time, simulator, and duration.
How do I access the studio?
Members receive 24/7 access through OpenPath. Walk‑ins receive temporary access for their reservation window.
How far in advance can I book?
14 days for all membership tiers. Punch cards are 24 hour advance booking.
Can I cancel or reschedule my booking?
Yes — cancellations must be made at least 4 hours before your reservation.
What happens if I no‑show?
Charges will still be applied.
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Item descripFrequently Asked Questions
🎟️ Registration, Membership & Pricing
Do I need to be a facility member to join the league?
No! The league is open to everyone. Non-members are fully welcome to join and participate in all weekly matches, prize purses, and contests.
What is the entry fee for non-members vs. members?
Non-Members: $200 per player ($400 per team).
Otsego Golf Studio Members: 75% Discount — $50 per member player ($100 for a 2-member team).
(Note: If a team consists of 1 Member and 1 Non-Member, the total team rate is $250).
How do I register my team and pay?
Registration is completed online. Simply use our official TrackMan registration link at otsegogolfstudio.com to sign up your team and select your corresponding rate. Spots are strictly secured on a first-come, first-served basis once payment is completed through the link.
What does the entry fee cover?
Your entry fee covers everything: all simulator bay time for your weekly 18-hole league rounds over the full 8 weeks, entry into the season prize purse (40% returned in cash payouts), and weekly Closest-to-the-Pin contests. There are no additional hourly bay rental fees for your official league rounds.
Can I play as an individual or do I need a partner?
This is a 2-person team scramble league. If you do not have a partner, contact us via otsegogolfstudio.com and we will do our best to match you with another single golfer looking for a partner.
📅 Scheduling & Bay Bookings
When can we play our weekly round?
Teams have complete flexibility. Each week runs from Monday through Sunday. You can book your bay slot for any available time during that 7-day window.
How long does an 18-hole round take?
A 2-person scramble for 18 holes typically takes 1.5 to 2 hours. Your weekly bay reservation gives you ample time to warm up and complete your round comfortably.
What happens if my team cannot play during a given week?
We allow pre-plays and make-up rounds under certain conditions. Please inform league staff as early as possible if you need to reschedule a week’s round. All rounds must be completed before the final week deadline to count toward season standings.
⚙️ Game Rules & TrackMan Settings
How are handicaps calculated?
TrackMan automatically calculates your team scramble handicap based on your established TrackMan handicap index or an initial baseline score from Week 1. This guarantees a fair, net-stroke play environment for all skill levels.
What app do we need to log scores?
Both players must download the free TrackMan Golf App on their smartphones. Before starting your round, scan the bay QR code on the TrackMan iO monitor to sync your profiles to the session.
What game settings are used?
Format: 2-Person Scramble (Net Stroke Play)
Gimmies: 12-foot auto-gimmies enabled for fast pace of play
Mulligans: Disabled (0)
Stimp / Green Speed: Medium-Fast (TrackMan default)
Wind: Calm / Default
⛳ General & Facility Policies
Do I need to bring my own clubs and balls?
Yes, please bring your own clean set of golf clubs. You must use clean, un-marked golf balls (no sharpie marks, logos with heavy ink, or scuffed balls), as ink transfers can damage simulator screens.
Are sub players allowed if my partner cannot make it?
Yes. Subs are permitted during the regular season, provided they register their TrackMan profile prior to playing. A sub's handicap must be equal to or higher than the original player's handicap to preserve fairness. Subs are not permitted during championship weeks without prior staff approval.
Ready to Lock In Your Spot?
Register and pay via the TrackMan link at otsegogolfstudio.com before all 25 team spots are taken!tion
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Do you offer leagues?
Yes — we run seasonal leagues.
How do I join a league?
Visit the Leagues page and register online. Spots are limited.
Can I book the studio for private events?
Yes — corporate outings, birthday parties, and group events are available by request.
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- All memberships renew monthly. Cancellations require 30 days’ notice via email or member portal. Annual and bi-annual membership can not be cancelled early.
- All reservation cancellations must be made at least 4 hours before your tee time.
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What happens if equipment is damaged?
Members are financially responsible for any damage caused by misuse or negligence. Charges are billed at full replacement value.
Is the facility monitored?
Yes — video surveillance is used for safety, security, and policy enforcement.
Are children allowed?
Yes, but they must be supervised at all times and follow all safety rules.
What if I arrive early or stay late?
Access to the facility is given up to 2 hours prior your reservation. You can only access the simulator 10 minutes prior to tee time.

